Our caretaking service standards in College Bank and Lower Falinge

A number of residents have asked us about the caretaking service provided by our Neighbourhood Environment Team.

We set our how our team operates – and how we respond to reports from residents – in our service standards:

If you need to draw something to the attention of our Neighbourhood Environment Team, please e-mail us on customerexperience@rbh.org.uk or call us on Freephone 0800 027 7769.